Legal
Cookie, Tracking & Communications
Effective date: [ADD PUBLICATION DATE]
Owner review required: Draft policy — actual cookie inventory, vendor list, and consent mechanism require owner verification before publishing.
Cookie notice
We use cookies and comparable technologies to operate the website, keep accounts secure, remember preferences, and — if enabled — understand site performance and deliver marketing. Essential technologies are needed for basic functions. Other technologies may be optional depending on your browser, location and applicable law. Visit [COOKIE PREFERENCES LINK] to adjust eligible non-essential technologies. [OWNER ACTION: Replace this section with the actual cookie inventory, vendor list, purposes, storage periods, consent mechanism and opt-out availability.]
Transactional email
BioCoach CJ may send emails needed to administer your membership, such as purchase confirmations, account security notices, appointment logistics, service updates, and policy changes. These are different from optional promotional email. Keep a current contact email in your member account.
Optional marketing email
If you subscribe to promotional updates, we may send information about general wellness education, membership offerings, and company news. You may unsubscribe using the link in each marketing message or by contacting [SUPPORT EMAIL]. We honor opt-outs according to applicable law. Unsubscribing from marketing does not stop essential service messages.
Optional SMS / phone outreach
If we offer optional text alerts, they will be subject to a separate opt-in description identifying BioCoach CJ, the message purpose, frequency, potential carrier charges, and a clear stop instruction. [DO NOT ENABLE MARKETING TEXTS UNTIL COUNSEL AND PLATFORM APPROVE THE CONSENT FLOW.] Consent to marketing messages is not required to buy a membership.
No medical advice through general channels
General customer service email, social media, SMS, and web forms should not be used for emergencies, prescription adjustments, medication side effects, or sharing sensitive medical records. Use the secure clinical or pharmacy channel provided to you.
Questions about cookies or communications?
[SUPPORT EMAIL]